Accelerating field performance
through
everyday visibility
and
timely insights

Accelerating field performance
through
everyday visibility
and
timely insights

We're Remote Engagement experts

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Offering and delivering remote end-to-end skills training is established for us at Healthcare interAction. Our remote training often "top and tailed" the face-to-face training requested by our clients.

The Covid 19 pandemic has changed how we engage with each other.

What hasn’t changed is our ability to continue offering high quality services in a virtual setting and sharing our expertise in embedding behavioural change through coaching.

This is why our clients have worked with us during these uncertain times to enhance their HCP-facing teams' capability to carry out remote engagements.

We’re focused on Remote Engagement end-to-end skills training

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Healthcare interAction’s Advance® Way of Working enables us to support our clients implement their marketing campaigns and maximise the potential of their HCP-facing teams.

Our immediate focus is on ensuring HCP-facing teams are ready for the recommencement of remote calling and the eventual move back to face-to-face engagement whilst addressing the immediate need of being trained, coached and upskilled in Remote Engagement.

Stealing terminology from sport:

How do we ensure you’re ready for the new season?

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Competitive advantage is built during the off season -
not during a game

HIGH PERFORMANCE SPORT
PREPARATION
HIGH PERFORMANCE BUSINESS
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Remotely
Basic Fitness
Company-led
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Knowledge, Compliance, Linkedin Learning, e-Learning Platforms, Employee Welfare, Resilience, etc.
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Training Camp
Individual Skills
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Skill Pills,

Virtual Classroom
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Pre Season
Match Fit
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Virtual Live Link,

Virtual Selling Village,

Remote e-Engagement
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Players continually coached based on insights
New Season
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HCP-facing teams continually developed and coached through everyday visibility and timely insights
SPORT
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Remotely
PREP
Basic Fitness
BUSINESS
Company-led
Card image
Knowledge, Compliance, Linkedin Learning, e-Learning Platforms, Employee Welfare, Resilience, etc.
SPORT
Card image
Training Camp
PREP
Individual Skills
BUSINESS
Card image Card image
Skill Pills,

Virtual Classroom
SPORT
Card image
Pre Season
PREP
Match Fit
BUSINESS
Card image Card image
Virtual Live Link,

Virtual Selling Village,

Remote e-Engagement
SPORT
Card image
Players continually coached based on insights
PREP
New Season
BUSINESS
Card image Card image
HCP facing teams continually developed and coached through everyday visibility and timely insights

Learning programmes and interventions to build Remote Engagement capabilities

 
 
Skill Pills
 
 
Virtual Classrooms
 
 
Tailored Remote Training
 
Format
45 minute virtual classroom with a subject matter expert
2 hour virtual classroom with a subject matter expert
Tailored learning programme
Style
Dynamic and interactive
Dynamic and interactive
Tailored to needs
Audience
Ideal for individual areas of skill
More substantial exploration of the subject matter enhanced by pre-work & manager follow-up
Selection of pre-work, virtual classrooms, coursework, analysis, 1:1 coaching, manager follow-up
Format
Skill Pills 45 minute virtual classroom with a subject matter expert
Virtual Classrooms 2 hour virtual classroom with a subject matter expert
Tailored Remote Training Tailored learning programme
Style
Skill Pills Dynamic and interactive
Virtual Classrooms Dynamic and interactive
Tailored Remote Training Tailored to needs
Audience
Skill Pills Suited to those with time pressures
Virtual Classrooms More substantial exploration of the subject matter enhanced by pre-work & manager follow-up
Tailored Remote Training Selection of pre-work, virtual classrooms, coursework, analysis, 1:1 coaching, manager follow-up

Other Services

  • Commitment Continuum®
  • Selling to Groups
  • Call Flow
  • Virtual Selling Village
  • Calibration
  • Developing Sales Model to include virtual skills
  • Virtual Selling Skill Behaviours

Learning programmes that accelerate the performance of your HCP-facing teams

Market Access and Medical Affairs
  • Planning
  • Insight Gathering
  • Benefits of Cross Functional Working
  • Making Data 'Live'
First Line
Managers
  • Performance Coaching
  • Contracting for Success
  • Time to Train
  • Positive Reinforcement
  • The GROW Model
  • Remote Coaching
Sales /
KAM
  • Core Selling Skills
  • Objective Setting
  • Opening
  • Questioning
  • Presenting
  • Objection Handling
  • Closing

Testimonials

Healthcare interAction has delivered excellent value in my business across many years. Their ground breaking Advance® Way of Working is a Leadership’s Team dream come true.

Franchise Head

Initially I had a bit of scepticism around how impactful a Virtual Workshop might be, but I was really blown away with just how interactive and informative the entire experience was.

Global SFE Lead

After implementing Advance® Way of Working our sales improved. It is a game-changer.

General Manager

We will definitely be looking at using your team at HiA to deliver more training and coaching sessions in a virtual format in the very near future and plan to roll this type of skills training across our European affiliates.

Global SFE Lead

Great course about Engaging Remotely, thank you. A follow up refresher would be useful to help remind us of the core concepts and cement the next steps.

Engaging Remotely “Skill Pill” delegate

Very interesting and worthwhile “Skill Pill”, especially as we are all having our good days and bad days.

Emotional self-awareness “Skill Pill” delegate

EVERYDAY VISIBILITY

TIMELY INSIGHTS
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TIMELY INSIGHTS

Contact HiA    

+44 (0) 1767 676900

info@healthcareinteraction.com