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COVID-19
Fit For Work
Programme

We haven't seen a Global challenge such as COVID-19 since the Spanish Flu pandemic of 1918. Considering what this means for Healthcare interAction, our employees, our customers and the wider healthcare environment we work in, we've identified three priorities.

Number one! We need to ensure the safety of Healthcare interAction employees, the customers we work with, and not add the workload of healthcare workers. We have asked all our staff to work from home and have done all we can to ensure they have the equipment and materials to make that possible.

Secondly we remain open for business and continue to support our existing and new customers with the majority of our offerings, only virtually.

Thirdly, based on our ethos of making a significant difference to improving the quality of Healthcare professional interactions, we thought long and hard about where we could make the best and most valuable contribution for our customers.

We know there are many valuable activities companies have the opportunity to address in the short term, product knowledge, planning, strategy development to name a few, but our thoughts have moved to the recommencement of remote calling and the eventual move back to face to face calling. Our focus is on ensuring field teams are ready for this move and are "FIT FOR WORK". Stealing terminology from sport; "How do we ensure we're ready for the New Season?"

This is where HiA can really add value and we'd love to talk to you. Please call Ian Johnson on +44 (0) 7979 317 657 , if you get his voicemail, do leave a message. He's a little busy at the moment getting customers ready for the New Season, but I promise he will call back.

Thank you to all of our existing and new customers for your support.

A big thank you to healthcare workers everywhere!

Stay Indoors Stay Safe!

Stay Indoors
Stay Safe!

Gary Colleran
Chief Executive Officer

We are passionate about making a positive difference so we delight our customers

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Competitive advantage is built during the off season - not during a game

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Remotely
Basic Fitness
Company LED
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Knowledge, Compliance, Linkedin Learning, Wellards, Employee Welfare, Resilience, etc.
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Training Camp
Individual Skills
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Skill Pills

Virtual Classroom
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Pre Season
Match Fit
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Virtual Live Link

Virtual Selling Village
Results

Statistical Insights

Players continually developed and coached
New Season
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Everyday Visibility

Timely Insights


People continually developed and coached

We offer tailored learning programmes and interventions to be "Fit for Work" once normal activity resumes

 
 
Skill Pills
 
 
Virtual Classrooms
 
 
Tailored Remote Training
 
Format
45 minute virtual classroom with a subject matter expert
2 hour virtual classroom with a subject matter expert
Tailored learning programme
Style
Dynamic and interactive
Dynamic and interactive
Tailored to needs
Audience
Suited to those with time pressures
More substantial exploration of the subject matter enhanced by pre-work & manager follow-up
Selection of pre-work, virtual classrooms, coursework, analysis, 1:1 coaching, manager follow-up
Format
Skill Pills 45 minute virtual classroom with a subject matter expert
Virtual Classrooms 2 hour virtual classroom with a subject matter expert
Tailored Remote Training Tailored learning programme
Style
Skill Pills Dynamic and interactive
Virtual Classrooms Dynamic and interactive
Tailored Remote Training Tailored to needs
Audience
Skill Pills Suited to those with time pressures
Virtual Classrooms More substantial exploration of the subject matter enhanced by pre-work & manager follow-up
Tailored Remote Training Selection of pre-work, virtual classrooms, coursework, analysis, 1:1 coaching, manager follow-up

Other Services

  • Commitment Continuum®
  • Selling to Groups
  • Call Flow
  • Virtual Selling Village
  • Calibration
  • Virtual Live Link
  • Behaviour Matrix®
 

We bring our extensive experience of virtual training to support teams enhance their remote selling core skills

Challenge

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Actions

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Solutions

Virtual Classroom

Introduction to Remote Selling

  1. Breaking down barriers
  2. Benefits of Remote Calls
  3. Practicalities
  4. Best Practice from opening to closing the call
Skill Pills
  1. Breaking down barriers
  2. Securing Remote Calls
  3. Pre-Call planning and prep
  4. Supporting customers when joining remotely
  5. Opening with Impact
  6. In-Call Excellence
  7. Closing and Follow-Up Wrap-Up and Q&A session

Our tailored learning programmes can accelerate the performance of all customer-facing teams

Field Access
and
Field Medical

  • Planning
  • Insight Gathering
  • Benefits of Cross Functional Working
  • Making Data 'Live'

First Line
Managers

  • Performance Coaching
  • Contracting for Success
  • Time to Train
  • Positive Reinforcement
  • The GROW Model
  • Remote Coaching

Sales / KAM

  • Core Selling Skills
  • Objective Setting
  • Opening
  • Questioning
  • Presenting
  • Objection Handling
  • Closing

Our Foundation

  • Influencing Skill Build
  • Emotional Self-awareness
  • Introduction to Emotional Intelligence
  • Resilience
  • Influencing Skill Build
  • Emotional Self-awareness
  • Introduction to Emotional Intelligence
  • Resilience

Contact HiA     +44 (0) 1767 676900

Contact HiA
+44 (0) 1767 676900