We haven't seen a Global challenge such as COVID-19 since the Spanish Flu pandemic of 1918.
Considering what this means for Healthcare interAction, our employees, our customers and the wider healthcare environment we work in, we've identified three priorities.
Number one! We need to ensure the safety of Healthcare interAction employees, the customers we work with, and not add the workload of healthcare workers.
We have asked all our staff to work from home and have done all we can to ensure they have the equipment and materials to make that possible.
Secondly we remain open for business and continue to support our existing and new customers with the majority of our offerings, only virtually.
Thirdly, based on our ethos of making a significant difference to improving the quality of Healthcare professional interactions,
we thought long and hard about where we could make the best and most valuable contribution for our customers.
We know there are many valuable activities companies have the opportunity to address in the short term, product knowledge, planning, strategy development to name a few,
but our thoughts have moved to the recommencement of remote calling and the eventual move back to face to face calling.
Our focus is on ensuring field teams are ready for this move and are "FIT FOR WORK". Stealing terminology from sport; "How do we ensure we're ready for the New Season?"
This is where HiA can really add value and we'd love to talk to you. Please call Ian Johnson on +44 (0) 7979 317 657 , if you get his voicemail, do leave a message.
He's a little busy at the moment getting customers ready for the New Season, but I promise he will call back.
Thank you to all of our existing and new customers for your support.
A big thank you to healthcare workers everywhere!